Chargeback Analyst – Salary R15k – R17500 per month

Technical Specialist – Salary Market Related
October 14, 2013
Site Manager
November 1, 2013


Chargeback Analyst with a minimum of 2 years related experience is required for a large company in Johannesburg North.



  • Matric
  • Tertiary Qualification advantageous
  • Minimum 2-years related experience
  • MS Word, Excel and Outlook
  • MasterCom Hosted, MasterCard E-Filing
  • Bankserv
  • Reconciliation skills
  • Have a good understanding of the card environment and MasterCard Chargeback Operating Regulations
  • Previous experience working within a financial industry would be advantageous



  • Manage cardholder disputes effectively and efficiently
  • Daily reconciliation of suspended account/s
  • Daily SQS dispute logging
  • Reporting
  • Monitoring of SQS dispute/fraud cases and helpdesk calls
  • Liaising with banks and branch staff
  • Reconciliation of systems databases to financial information
  • Analysis of financial information generated from reconciliations and escalation of financial
         operational issues


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