Content Specialist

Junior Business Analyst
April 24, 2013
Credit Control Team Leader
April 26, 2013


Content Specialist with at least 5 years systems/process analyst engineering background is required for a large telecoms company.  



  • Analyzes, modifies existing systems and develops new ones to resolve Operations and Information Technology problems by examining needs of company
  • Develops functional specifications and designs and modifies to meet these needs within limitations of the existing or proposed computer systems
  • Constructs information technology definitions based on identified needs of the organization
  • Compile and maintain functional and technical specifications relating to all maintained system components
  • Investigate system level errors and compile/supply input on detail level to impact to business processes and how workarounds can be applied to limit impact to production
  • Carry out the necessary change can configuration control applicable to Production,
  • Development and Testing environments
  • Workflow maintenance
  • IT Technical reports and progress summaries
  • Establishes documentation and communication procedures with systems, computer center operations and vendor personnel
  • Responsible for maintenance of quality standards in Products
  • Responsible for formulation of production programme documents and workflows



  • Matric qualification
  • At least five years system/process analyst engineering background
  • Two years practical experience in the system analyst and process design/engineering environment
  • 5 Years programming/systems design experience
  • 5 Years Production/IT Analysis experience
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