Credit Controller with relevant experience is required for a large company based in Johannesburg.
Education & Qualification
Send Customers Invoices and Statements on request
Un suspending of accounts that has been paid
Phoning of overdue accounts
Maintain accurate records of communication activity with customers
Submit regular feedback per required deadlines set by the business to credit control supervisor.
Deal with customer queries in terms of their accounts on a daily basis telephonically and via e-mail.
Follow up on payments on a daily basis, to ensure payments are made timeously
Preparation of weekly overdue reports to be distributed to specific regions.
Send Final Notices to clients after approval has been received by credit control supervisor.
Set up payment arrangements documentation and send acknowledgement of debt to those clients who have requested to settle accounts per an agreed arrangement.
Prepare files for Credit control supervisor to hand accounts over to attorneys and collection agents
Loading of temporary overdrafts if the customer has insufficient funds
Preparing and calculation of credit limit increases for customer accounts for approval by financial manager.
Processing of credits in line with company policy
Updating customer information in line with internal control processes
Attend to calls professionally internally and externally
Attend to all messages within an hour of receiving it.
Credit control functions to be performed in line with company credit policy.
Ability to reconcile accounts and communicate findings to customers.
Suspending customers that have not paid
Compiling overdue reports for distribution to business
Adherence to applicable legislation i.e. NCA etc
None Core Functions:
Assisting other departments with their functions when required.