Debtors Manager

Junior Desktop Support Engineer
June 20, 2013
Merchant Acquiring Administrator
July 8, 2013


Debtors Manager/Credit Control with at least 5 years experience and management of Debtors Collection team, is required for a large company in JHB East.



  • Management of the debtors book with a value of circa R30mil.  With such  large, and expanding client base, strategic, proactive and forward thinking is essential, in order to effectively manage the debtors book
  • Full management, supervision and motivation over a debtors team of 4 debtors clerks
  • Key client administration, encompassing relationship building and maintenance with the organisation’s strategic and other key clients.
  • Creator, custodian and implementer of solid debt management practices as well as billing processes
  • First point of contact and liaison between the debtors department and the operational divisions to provide input, guidance and implementation of customised billing requirements
  • “Project management” over every month’s billing run to ensure all tasks are adequately completed for smooth billing
  • Escalation person for all customer queries and issues
  • Management of debt collection for all clients through co-ordinated efforts with the debtors clerks
  • Rigorous and detailed reviews of aged debt on a regular basis
  • Laying down specific deliverables for the debtors clerks
  • Assisting with difficult none-paying clients
  • Mentoring and coaching of debtors clerks
  • Productivity monitoring and performance management of debtors clerks
  • Review and approval of credit notes
  • Creation of manual debit order files
  • Weekly, monthly and ad hoc reporting
  • Reconciliation of accounts and query resolution
  • Preparing files for refunds
  • Collection of debt for key accounts and ensuring clients remain within agreed credit terms
  • Preparation of detailed billing schedules to support  invoices for key accounts
  • To make assessment on debt that may potentially be written off and to liaise with debt management agencies for those debts that are handed over



  • Any relevant debt management / book keeping certification
  • A solid understanding of the debtors function and the pivotal role it plays in an organisation
  • Fully competent in reconciling accounts, understanding age analysis and other debtor related information



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