Inbound Support Administrator – Salary R5500

Network Architect – Salary R400 per hour
August 1, 2013
Junior Application Support Analyst – Salary Market Related
August 12, 2013

GL/I.S.A

Inbound Support Administrator with at least 2 years Call Centre experience is required for a large technology company in JHB North.

 

Duties:

  • Receive inbound calls daily
  • Capture and log all inbound calls using a standardized call template
  • Immediately compile and forward electronic/requests to the relevant support person/s to action
  • Ensure all calls are dealt with timeously and in a professional manner at all times
  • Assist and action any additional Adhoc / Help Desk Responsibilities and duties

 

Requirements:

  • Minimum of Matric
  • Minimum 2-years experience working in a call centre essential
  • Experience of Microsoft Office Suite (Outlook, Excel, Work etc)
  • Excellent telephone etiquette

 

 

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