Senior Business Analyst

Junior Desktop Support Engineer
June 20, 2013
Merchant Acquiring Administrator
July 8, 2013


Senior Business Analyst with at least 5 years as a Business Analyst is required for a large company in JHB East.



  • To streamline and improve the business processes and assist decision making through research, benchmarking and the application of formulated process modeling techniques.
  • To simplify the business operation by assessing problem areas, identifying feasible solutions and aligning solutions and technology to business process and goals
  • Critically evaluate information gathered from multiple sources and reconcile conflicts
  • To provide development and testing support to ensure sign off of user acceptance testing, pilot testing and production testing within a project environment.
  • To manage documentation to ensure an audit trail for the solution



  • Matric (essential)
  • BCom Informatics or National Diploma Management Services or Certified Business Analysis Professional (CBAP) certified by IIBA  or other relevant/similar qualification (Essential)
  • Ideally 5 Years experience as a Business Analyst (Essential) with experience in a combination of any of the following (Desirable):

ü  Implementation of financial and Accounting Systems

ü  Workflow and process automation

ü  User Acceptance Testing preparation, communication and monitoring on bespoke development projects

ü  Defining requirements for web-based eCommerce solutions

ü  Defining and implementation of document scanning and indexing solutions

ü  Facilitation, modeling and analysis as part of Business Process optimisation initiatives

ü  Defining procurement solutions

ü  Defining requirements and test packs for ticketing solutions

ü  Experience in the Airline/Travel Industry

  • Verbal & written communication
  • Fact finding techniques
  • JAD session facilitation



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