Service Consultant – Salary R8500 – R9000

Electrical Engineer – Salary: Market Related
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Marketing Coordinator – Salary R25 000 – R35 000
April 23, 2015

GL/SC

Service Consultant with a minimum of one year experience is required for a large company based in Johannesburg North.

 

Requirements:

  • Matric
  • Client Care certificate or diploma

 

Duties:

  • Answering calls within the inbound call centre.
  • Deal with merchant queries
  • Build a relationship with new and existing clients
  • Training clients
  • Attending to internal and external queries sent via email
  • Keeping clients and internal staff members up-to-date with their queries
  • Logging every call received and every communication you have with clients
  • Escalating calls to the correct department depending on the query
  • Transferring all calls to the survey for rating
  • Continued learning and in-depth understanding of our product range

 

 

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