Electrical Engineer – Salary: Market RelatedApril 21, 2015
Marketing Coordinator – Salary R25 000 – R35 000April 23, 2015
Service Consultant with a minimum of one year experience is required for a large company based in Johannesburg North.
- Client Care certificate or diploma
- Answering calls within the inbound call centre.
- Deal with merchant queries
- Build a relationship with new and existing clients
- Training clients
- Attending to internal and external queries sent via email
- Keeping clients and internal staff members up-to-date with their queries
- Logging every call received and every communication you have with clients
- Escalating calls to the correct department depending on the query
- Transferring all calls to the survey for rating
- Continued learning and in-depth understanding of our product range