Service Consultant – Salary R8500 – R9000

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Service Consultant with a minimum of one year experience is required for a large company based in Johannesburg North.



  • Matric
  • Client Care certificate or diploma



  • Answering calls within the inbound call centre.
  • Deal with merchant queries
  • Build a relationship with new and existing clients
  • Training clients
  • Attending to internal and external queries sent via email
  • Keeping clients and internal staff members up-to-date with their queries
  • Logging every call received and every communication you have with clients
  • Escalating calls to the correct department depending on the query
  • Transferring all calls to the survey for rating
  • Continued learning and in-depth understanding of our product range



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